HÕMA Porta Venezia · Information
Frequently asked questions.
Check-in, services and practical details. Essential answers before booking.
Check-in & access
What are check-in and check-out times?
Check-in is from 2:00pm and check-out is by 11:00am.
Is reception open 24 hours?
Yes, reception is available 24 hours.
Can I request early check-in or late check-out?
Yes, on request and subject to availability. Any fee and timing are confirmed directly by the team.
How does check-in work?
Check-in is supported by reception. For arrivals outside the communicated time, contact the property in advance.
Can I arrive late in the evening?
Yes. Share your arrival time in advance so access can be organised correctly.
Can I leave luggage before or after my stay?
Contact the property: the best option will be suggested based on timing.
How do I get there from Central Station?
You can use the metro, tram 9, bus 60 or a taxi. The journey is short and takes only a few minutes.
How do I get there from Linate?
Take M4 to San Babila and then M1 to Porta Venezia or Lima; alternatively use a taxi or transfer.
How do I get there from Malpensa or Orio al Serio?
From Malpensa: Malpensa Express to Cadorna, then M1. From Orio: shuttle to Centrale, then a local connection.
Can I arrive by car?
Yes, but check Area C and ZTL restrictions for your route.
Rooms & services
Is breakfast included?
Breakfast buffet is available from 7:00am to 10:00am. Inclusion depends on the rate selected.
Is Wi-Fi included?
Yes, high-speed Wi-Fi is included in your stay.
Is there air conditioning?
Yes, the accommodation has adjustable air conditioning.
What are breakfast hours?
Buffet breakfast is available from 7:00am to 10:00am.
Is there a lift?
Yes.
Do rooms have a private bathroom?
Yes, all rooms have a private bathroom with shower.
Location & transport
Is HÕMA Porta Venezia the former Hotel Teco?
Yes. It’s the same property, at Via Lazzaro Spallanzani 27, now part of HÕMA Collection.
Is parking available?
The property has an arrangement with a nearby car park. Contact the team for directions.
What is the nearest metro station?
Lima and Porta Venezia, both on M1, are a few minutes away on foot.
Where can I park?
The property states that private guest parking is available. Contact it before arrival for availability and access.
Booking & payments
Can I book an airport transfer?
Yes. The team can arrange transfers to and from Milan airports on request and with advance booking.
Can I request an invoice?
Yes. Send your billing details before check-out or share them with the team during your stay.
Can I cancel free of charge?
It depends on the rate selected. Full conditions are shown before the booking is confirmed.
Families, pets & accessibility
Are pets allowed?
Pets are not allowed at the property.
Is the property suitable for families?
Yes. The Family Room is the most convenient option; cots and baby services should be checked on request.
Stay & support
Which cards do you accept?
Major credit and debit cards are accepted, including American Express where indicated by the booking engine.
Is there a city tax?
Yes, at the amount set by the City of Milan for the property category. It is not included in the room rate unless stated otherwise.
Is smoking allowed?
No, smoking is not allowed inside the property.
Is the area safe?
The property is in a lived-in and generally calm neighbourhood. Normal city awareness is always recommended, especially in busy areas and on public transport.
Can you hear noise at night?
The accommodation is designed to support restful sleep. Noise levels may vary with room exposure and city events.
Is there a fee for additional guests?
Yes. The current page states €50 per night for each additional guest; always verify the total in the booking engine.
Do rooms have a desk?
Yes, all rooms have a desk or a suitable workspace.
Are rooms cleaned every day?
Yes, daily room cleaning is provided.
Can I request extra services or towel changes?
Yes, they are available on request.
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