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Frequently asked questions

Everything you need to know about arrival, services, location and stay.

Check-in & Access

How does check-in work?
Check-in is digital. Before arrival you will receive via WhatsApp or email a personal code to independently access the facility and your room. The front desk is present daily from 8:00 am to 3:00 pm.
What time can I check in?
Check-in is available from 2:00 pm. If you arrive earlier, you can store your luggage in the lockers available at the facility.
What time should I check out?
Check-out time is by 11:00 am.
Can I check in early (early check-in)?
Yes, early check-in is available upon request and for a fee. Please contact us prior to arrival.
Can I check out late (late check-out)?
Yes, late check-out is available upon request and for a fee. Contact us by the morning of the day of departure.
Is it necessary to meet someone in person?
No, access is done independently via code. Our staff is available remotely via WhatsApp h24.
What is the minimum age to check in independently?
You must be at least 18 years old to check in independently.
How do I contact the staff?
Support is available via WhatsApp h24 at 335 591 2058 or via email at info@homacertosa.it.

Rooms & Amenities

How many rooms does the facility have?
The facility has 13 units: 12 single rooms and 1 double room.
Do the rooms have a desk?
Yes, all rooms are equipped with a desk and workstation.
What is the Wi-Fi like?
Wi-Fi is 1 Gbps, stable and included in the living room.
Is there air conditioning and heating?
Yes, all rooms are equipped with air conditioning and heating.
Is there a mini-bar in the room?
Yes, all rooms have minibars.
Is there a TV in the room?
Yes, all rooms are equipped with TVs.
Is there a washing machine?
No, the washing machine is not available.
Is there a kitchen or a kitchenette?
No, the rooms do not have kitchenettes or kitchenettes.
Is a crib or extra bed available?
No, crib and extra bed are not available.
Is breakfast included?

Breakfast is not included in the stay.

Recommended alternatives within a few minutes' walk:

  • Flamingo Café - Viale Espinasse 4 - 3 min walk - open from 6:30 a.m.
  • Snack Bar Di Cammisa - 84 Espinasse Avenue - 4 min walk - open from 7 a.m.
  • Espinasse Coffee Roasting - 37 Casella Street - 5 min walk - open from 6:30 a.m.
Is there a common area?
Yes, an indoor common area with water and coffee h24 is available.
Can I leave my luggage before or after my stay?
Yes, luggage storage is available h24.
Is there bike storage?
No, the facility does not have bike storage.
Is there an outdoor space or terrace?
No, there are no outdoor spaces or terraces.
How does the cleaning service work?
Cleaning is provided at each check-out. Extra services may be requested during the stay.
Is it possible to change the towels?
Yes, towel change is available upon request.

Accessibility

Is the facility accessible for people with disabilities?
Yes, the facility is fully compliant for accessibility. A stair lift is available for those who need it.
Is there an elevator?
There is no traditional elevator. A stair lift is available for those who need it.

Transportation & Location

In what area is the facility located?
HÕMA Certosa District is located at Viale Espinasse 104/A, in the Certosa/Bovisa district, northwest area of Milan. A well-connected urban area, ideal for those traveling for work, fairs and events - just minutes from Fiera Milano City, MICO Congress and San Siro Stadium.
How do I reach the facility by public transportation?
The most convenient option is the M5 (lilac), Domodossola stop: take streetcar 1 (9 stops, ~13 min) to Viale Espinasse/Nuvolone, then 2 min walk - total about 17 min.

If you are on the M1 (red), get off at QT8, take bus 560 (3 stops) to Largo Boccioni, then streetcar 1 (6 stops) to Viale Espinasse/Nuvolone, then 2 min walk - total ~31 min.
How do I get from Central Station?
The nearest station is Milano Certosa, a 5-minute walk away.

From Milano Centrale: M2 to Garibaldi, then M5 to Domodossola, then streetcar 1 to Viale Espinasse/Nuvolone.

By cab about 20-25 minutes.
How do I get from Linate airport?
M4 to San Babila, then M1 to Cadorna, then streetcar 1 from Cadorna FN to Viale Espinasse/Nuvolone.

By cab about 35 minutes.
How do I get from Malpensa airport?
Malpensa Express to Milano Garibaldi, then M5 to Domodossola, then streetcar 1 to Viale Espinasse/Nuvolone.

By cab about 30 minutes.
Is it possible to book a transfer to/from the airports?
Yes, transfer service is available upon request. Contact staff via WhatsApp at 335 591 2058 for cost and availability.

Car & Parking

Can I arrive by car?
Yes. The area is not ZTL-restricted and is easily accessible from beltways and highways.
Where can I park?
The facility does not have private parking. On-street parking is available in the surrounding streets, free of charge and without custody. On fair days availability may be reduced - we recommend arriving early.

Fair & Events

Is the facility close to the Milan Fairgrounds?
Yes. HÕMA Certosa District is about a 10-15 minute drive from Fiera Milano City and MICO Congress.
Is it convenient for people going to Rho Fiera?
Yes, especially for those traveling by car. From Certosa to Rho Fiera is about 20-25 minutes by car, with quick access to ring roads.
Is it convenient for events in San Siro?
Yes. San Siro Stadium and the SNAI San Siro Racecourse can be reached in about 10 to 15 minutes by car from Viale Espinasse.
Is it suitable for business stays?
Yes. The facility is designed for business travel: 1 Gbps Wi-Fi, in-room desk, 24-hour luggage storage, electronic invoice on request, 24-hour self check-in, and free parking nearby.
Is a long stay (more than 7 nights) possible?
Yes, long stays are welcome. Contact us for dedicated rates.
Is it worth it as a base for a trip to Lake Como?
Yes, Lake Como can be reached in about 60 minutes by car from Viale Espinasse.

Animals & Children

Can I bring my pet?
Yes, pets are welcome. All sizes are allowed with an extra charge of €15 per stay, maximum 1 pet per room.
Are children allowed?
Yes, children are welcome. Children up to 4 years old stay free of charge if they share a bed with their parents.
Is smoking allowed in the facility?
No, smoking is prohibited throughout the facility.

Payments & Reservations

What credit cards do you accept?
We accept Visa, Mastercard, American Express and ATM.
Can I request an invoice?
Yes. Report VAT and company information at check-in or via email to info@homacertosa.it before check-out.
Is it possible to cancel the reservation?
Depends on the rate selected. Flexible rates provide free cancellation up to 24h before. Discounted rates are generally non-refundable. Always check conditions at the time of booking.

Surroundings & Neighborhood Life

Are there restaurants near the facility?

Yes, the neighborhood has a good choice within a few minutes' walk.

For the evening:

  • L'Immagine Bistrot - Via Varesina 61 - ~8 min walk - Italian cuisine - open from 5:30 pm - reservation recommended
  • Dal Re Restaurant - Via Marcantonio dal Re 38 - ~5 min walk - Mediterranean cuisine - lunch and dinner

For lunch or brunch:

  • June Collective - Via Varesina 162 - ~10 min walk - international cuisine - 9:30 a.m. to 3 p.m. - closed Sunday
Where can I have an aperitif?
  • Flamingo Café - Viale Espinasse 4 - 3 min walk - open until 10 p.m. - aperitifs and lounge bar
  • Bar Trattoria Prima di Tutto - 28 Panfilo Nuvolone Street - 4 min walk - open until 8 pm - classic neighborhood bar
Where can I do my shopping?
  • Carrefour Market - Viale Espinasse 19 - 2 min walk - open until 10 p.m. (weekdays)
  • iN's Market - Via Ludovico di Breme 48 - 3 min walk - open until 8 p.m.
  • Supermarket Half - Via Varesina 92 - 5 min walk - open until 9 p.m.
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