Frequently asked questions
Everything you need to know about check-in, services, location, and stay.
Check-in & Access
How does check-in work?
Check-in takes place in the presence of the receptionist, who welcomes you upon arrival
and provides assistance during your stay.
If you plan to arrive at a different time, please contact us in advance.
If you plan to arrive at a different time, please contact us in advance.
What time can I come in?
Check-in is available from 2:00 pm.
What if I arrive late?
No problem. It is also possible to arrive late in the evening by notifying us in advance.
Is there a reception desk present?
Yes, there is a receptionist who provides assistance to guests.
Rooms & Amenities
Do the rooms have a desk?
Yes, all rooms are also suitable for work.
What is the Wi-Fi like?
The connection is fast and stable, ideal for work and daily use.
Are the rooms quiet?
The facility is located in a quiet residential area.
The noise level may vary depending on the exposure of the room.
Is air conditioning present?
Yes, all rooms are air-conditioned.
Is breakfast included?
Breakfast is not included in the stay.
Recommended alternatives within a few minutes' walk:
- F Lounge Cafe - Via Bonvesin de la Riva 9 - 1 min walk - open from 7 a.m.
- Cortinovis Sweets and Ice Cream - 21 Giovanni Cena St. - 4 min walk - open from 7:30 a.m.
- La Mary Patisserie - 70 Marcona St. - 5 min walk - open from 7 a.m.
Housekeeping & Living Room
How does the cleaning service work?
Room cleaning is provided at each check-out.
Additional services are available upon request.
Is it possible to change the towels?
Yes, towel change is available upon request.
Can I leave my luggage before or after my stay?
Contact us: we will show you the most suitable solution.
Transportation & Location
In what area is the hotel located?
The hotel is located in the Porta Vittoria district,
between Cinque Giornate Square and Corso XXII Marzo,
a central and well-serviced area.
How to reach us by public transportation?
The property is served by streetcars (9, 12, 19, 27) and
buses (60, 73).
The nearest stop is Piazza Santa Maria del Suffragio, right in front of the hotel.
The nearest stop is Piazza Santa Maria del Suffragio, right in front of the hotel.
How do I get from Central Station?
Bus 60 (direction San Babila) → Piazza Santa Maria del Suffragio.
Streetcar 9 → Piazza Cinque Giornate, then 5 minutes on foot.
Cab: about 15 minutes.
Streetcar 9 → Piazza Cinque Giornate, then 5 minutes on foot.
Cab: about 15 minutes.
How do I get from Linate airport?
Metro M4 to Dateo, then 15 minutes on foot or short distance by transport.
Bus 73 → Piazza Cinque Giornate, then 5 minutes on foot.
Bus 73 → Piazza Cinque Giornate, then 5 minutes on foot.
How do I arrive from other airports?
Malpensa: Malpensa Express to Milano Cadorna,
then Tram 9 to Piazza Cinque Giornate.
Orio al Serio: shuttle bus to Milano Centrale, then follow directions from Central Station.
Orio al Serio: shuttle bus to Milano Centrale, then follow directions from Central Station.
Airport transfers
Is it possible to book a transfer service to and from airports?
Yes, it is possible to book a transfer service to and from Milan airports.
The service is on request and must be arranged in advance with receptionist, who will provide you with all information on costs and arrangements.
The service is on request and must be arranged in advance with receptionist, who will provide you with all information on costs and arrangements.
Car & Parking
Is it possible to arrive by car?
Yes, the area is not subject to ZTL.
Where can I park?
A contracted parking lot is available for a fee
about a 2-minute walk from the facility.
Families & Children
Is the facility suitable for children?
Yes, but no dedicated baby services are available.
Animals
Can I bring my pet?
Yes, pets are allowed with extra charge upon confirmation.
Safety & Noise
Is the area safe?
Yes, Porta Vittoria is a well-populated residential area.
Is it a noisy area?
In general, no, especially in the evening.
Payments & Reservations
Do you accept cash?
We recommend electronic payments.
Is it possible to cancel the reservation?
Depends on the rate selected at the time of booking.
Can I request an invoice?
Yes, you only need to make a request before checking out.